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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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Excellent
London Vision Clinic
Based on 896 reviews
I recently had SMILE eye surgery with Professor Dan, and I couldn’t be happier with the experience. From the initial consultation to the post-op care, he was incredibly professional and kind. He took the time to explain every step of the procedure, answered all my questions, and made sure I felt comfortable throughout. (Even though I’m normally very anxious) The surgery itself was smooth and surprisingly easy — much easier than I expected. Professor Dan clearly knows what he’s doing, and you can tell he genuinely cares about his patients. I felt safe and well looked after the entire time. I highly recommend him to anyone considering laser eye surgery!
I have only wonderful things to say about my mini blended vision eye surgery, just like everyone else here does, too! I cannot say enough wonderful things and I've already tried to convince several friends with glasses to come here to get their own vision corrected. I had Dr. Carp, and totally loved having him as my surgeon. He was kind, attentive, and very calming. Everyone else on the team, and the system itself is brilliant and runs better than any business I've ever been to before. I wish countries were as well organised, friendly, and professional. Our world would be better for it. Lol, sounds dramatic, but that's how lovely this experience truly was.
Response from the owner:Dear Bella, Wow, thank you for taking the time to leave us such a wonderful review, we really appreciate it! We are ecstatic to hear that you found our team to be so friendly, attentive and professional, and that you had such a positive experience throughout your time with us. We pride ourselves on creating a seamless journey for our patients and we really appreciate the recommendation of our clinic. We shall be sure to pass on your incredible feedback to Mr Carp and the team, and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
I am delighted with my experience at LVC. I had surgery in January 25, and no longer need either distance or reading glasses. My surgeon was Glenn Carp - he and the LVC team made each appointment and interaction easy and helpful. I always felt I was in very capable and professional hands. I could not be happier with the patient care and my improved vision. It's a big decision to get laser surgery - based on my experience, LVC is a great choice.
Response from the owner:Dear Brian, Thank you for taking the time to leave us such a fantastic review! We are delighted to hear that you had such a positive experience with us and that you found the team to be professional and helpful. We are very grateful for the recommendation of our clinic and we shall be sure to pass on your lovely comments to Glenn and the team! Best wishes, London Vision Clinic
I had laser surgery to correct my vision due to ageing nine years ago. I was told that given my age at the time (56), I shouldn't need the operation again. Unfortunately, that's not the case and I now need surgery again! Apart from that the operation was effective for a good eight years.
Response from the owner:Dear Marc, Thank you for taking the time to leave us a review, we are grateful for all feedback from our patients. As the eye is a living organ, changes can occur over time. This means that a patient may need further treatment or to wear glasses again at some point after surgery, which is all discussed in a patient's pre-operative assessment. We can see that the team has reached out to you to organise a review of your vision and we hope to see you in the clinic again soon to see what enhancements can be made! Best wishes, London Vision Clinic
From initial consultation to surgery and aftercare the experience was 5 stars.so very happy with the outcome and ability to read and see without glasses.Thank you to Professor Dan Reinstein and the whole team for making the difference.
Highly recommended and wish I had done it sooner
Response from the owner:Dear Andy, Thank you for leaving us a 5 star review of your experience, we really appreciate it! It is fantastic to hear of your happiness with the results of your treatment and we are very grateful for the recommendation of our clinic. We shall be sure to pass on your lovely feedback to Professor Dan and the team! Best wishes, London Vision Clinic
The whole process from start to finish plus the aftercare was thorough and excellent throughout. Everything was explained, never felt rushed, all questions answered, all worries and concerns eliminated. I am absolutely delighted with the end results and my new vision - game changing, life changing... thank you so much!
Response from the owner:Dear Matt, Thank you for leaving us such a positive review of your experience! We are so pleased to hear that you received such excellent care throughout your journey with us, and that you felt well informed and reassured. It is wonderful to hear of your happiness with the results of your treatment and we shall be sure to pass on your kind words to the team! Best wishes, London Vision Clinic
I was a high prescription and completely dependent on glasses to see anything clearly I couldn't see any letters on the Snellen chart without glasses. I recently had Relex SMILE surgery at the London Vision Clinic, and it was one of the best decisions I’ve ever made.
The staff were incredibly friendly, reassuring and professional. Every single person I interacted with made me feel comfortable, informed and cared for.
What really stood out to me was the depth and precision of the diagnostic testing. The clinic uses advanced technology and they discovered aspects of my eye health that I had never been told about before, even after 10 years of eye exams elsewhere. They ran tests on my eyes at every visit.
The surgery itself was only about 5 minutes long, and I felt supported every step of the way. My recovery has gone extremely well. No dry eyes, no vision aberrations and my vision is already significantly improved.
A huge thank you to Professor Reinstein and the entire team for the work that they do. If you’re someone with a high prescription like I was or have been previously told your prescription cannot be treated by laser, you should definitely come to London Vision clinic for their opinion.
Response from the owner:Dear Adam, Wow, thank you for taking the time to leave us such a detailed review, we really appreciate it! We are so glad to hear that your found our staff to be friendly, reassuring and professional, and that you felt comfortable and cared for throughout your journey with us. We pride ourselves on our thorough testing and advanced technology, and it is wonderful to hear of your happiness with the results of your treatment. We are very grateful for the recommendation of our clinic and we shall be sure to pass on your fantastic feedback to Prof Reinstein and the team! Best wishes, London Vision Clinic
I can't say anything but positives regarding the treatment I had at the London Vision Clinic. My laser eye surgery went perfectly, and they really took care of everything, over and above what I was expecting. Definitely recommended.
Response from the owner:Dear Marco, Thank you for leaving us a 5 star review, we are most grateful! We are so pleased to hear that we were able to exceed your expectations and that you had such a positive experience with us. We really appreciate the recommendation of our clinic and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
I cannot speak highly enough about the staff, the facilities, and the service. From start to finish everything was excellent.

My SMILE surgery was performed by Glenn, who every step of the way was amazing; he was highly informative in my pre surgery appointment, thoroughly explaining every step of the procedure, post care, and any questions that I had. I also thought it was a lovely touch that he sent me a follow up message to see how I was doing post surgery.

The surgery itself was performed flawlessly, both Glenn and the rest of the team during the surgery were excellent. I didn't experience any pain during or after my surgery, and followed the post eye drop schedule to the letter. I also didn't experience any dry eye issues.

I also saw doctors Zahir, Darshak, and Emma for my pre or post surgery review appointments. All three of them were fantastic.

And last but by no means least, Kate was extremely helpful with arranging my appointments and Timothy and Lucy were both highly efficient in sending e-mails to me.

If and when my eyes do deteriorate, due to aging, I will definitely be coming back here. Have also recommended the London Vision Clinic to all my friends and family.
Response from the owner:Dear Xoán, Wow, thank you for taking the time to leave us such a candid and comprehensive review of your experience! We are so glad to hear that you felt informed and supported throughout your journey with us, and that you had such a positive experience on the day of your treatment. We pride ourselves on our pre-operative and post-operative care and communication, and it is wonderful to hear such fantastic comments about our staff. We are so grateful for the recommendation to your friends and family, and we shall be sure to pass on your incredible feedback to Glenn, Zahir, Darshak, Ema, Kate, Timothy, Lucy, and the rest of the team! Best wishes, London Vision Clinic
A very professional, friendly service.
Thank you.
Response from the owner:Dear Gordon, Thank you for taking the time to leave us a 5 star review, we are most grateful! We are glad to hear that you experienced such a professional and friendly service with us, and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic