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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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London Vision Clinic
Excellent
4.9
Based on 856 reviews
I cannot recommend London Vision Clinic enough.I had a very complex prescription, being long-sighted and also having a severe astigmatism, so after being told by other companies for years that I would never be able to have laser eye surgery and to give up, I was about to do just that. Until one day I came across The London Vision Clinic. I decided to try one last time and it turned out to be the best decision I have ever made.From the moment I stepped foot into the building I could feel that I was in safe hands. The receptionists were friendly and professional and the optometrist Emma at my initial consultation was so informative and thorough. I was told that they would be able to treat me with Lasik. Naturally, I was sceptical because I had been told it would be absolutely impossible for so many years. The next day I received a follow up call where I booked the procedure, again i was extremely cautious not to get my hopes up but was assured that the procedure could go ahead. I was booked in for the procedure within 2 weeks.For my procedure I was booked in with Dr Carp. I feel so lucky to have had Dr Carp as a surgeon. He had been informed that I was nervous that I would eventually be told that I wasn't eligible, so he requested for our appointment to be an extra 15 minutes longer so that he could put my mind at ease, which it really did.On the day of the surgery I felt relaxed and unfazed, I knew that I was getting treated by the best of the best. Everyone I encountered on the day from the reception staff to all of the surgeons put me at ease and made me feel like I was in safe hands. The procedure itself took about 10 minutes. Within an hour and a half of getting there I was being driven home and could read all of the road signs and number plates around me! - something I never thought i would be able to do without glasses - A miracle!I'm now 4 months on, I've just had my 3rd check up and my vision is perfect. Thank you so so much to Dr Carp and your whole team. I am so grateful and cannot recommend this clinic enough.
Response from the owner: Dear Rachel,Wow, thank you for taking the time to leave us such a comprehensive and candid review of your experience, we really appreciate it! We pride ourselves on our ability to treat a wider range of prescriptions and it is wonderful to hear of your happiness with the results of your procedure. We are so pleased to hear that you found our staff to be friendly, informative and professional, and that everyone was able to put you at ease throughout your journey with us. We are very grateful to you for the recommendation of our clinic and we shall be sure to pass on your kind words to Emma, Mr Carp, and the whole team!Best wishes,London Vision Clinic
Excellent treatment! Just walked out 2 hours ago with a new perspective to life!!😁Full marks to Prof Dan and his team.💯💥
Response from the owner: Dear Jay,Thank you for leaving us a 5 star review, we really appreciate it! It is so lovely to hear of the positive impact the treatment has had on your daily life and we shall be sure to pass on your fantastic feedback to the team!Best wishes,London Vision Clinic
Truly incredible. Life changing surgery with wonderful care and attention from everyone in the clinic. and way eadsier than i could've imagined. Really very very impressed
Response from the owner: Dear Mirelle,Thank you for taking the time to leave us such a positive review! We are so glad to hear that you received wonderful care and attention from our staff and it is wonderful to hear of the life changing impact the treatment has had on your daily life. We shall be sure to pass on your lovely comments to the team!Best wishes,London Vision Clinic
Fantastic experience from start to finish! All staff were full of knowledge and quick to answer any questions of concern, the procedure was quick and painless, would recommend to everyone! Thank you.
Response from the owner: Dear Adam,Thank you for leaving us a 5 star review, we really appreciate it! We are so glad to hear that you found our staff to be knowledgeable, and that you had such a positive experience on the day of your treatment. We are very grateful for the recommendation of our clinic and we hope you are enjoying your improved vision!Best wishes,London Vision Clinic
It has been a year since I underwent SMILE laser eye surgery at London Vision Clinic to correct my near-sightedness with astigmatism. Here is an overview of my experience:- From initial contact to surgery and post-op appointments, the process was smooth and well-organized, with excellent communication throughout. The clinic is clean, modern, and equipped with advanced technology.- I am deeply grateful to Prof. Dan Reinstein, who was exceptionally caring and attentive during both consultations and surgery, making the experience as comfortable as possible.Post-Surgery Journey:- In the first few months, my right eye had almost perfect vision, but my left eye struggled with clarity, particularly for computer work. This disparity was frustrating, and I was told it might take time for my brain to adjust.- By the 9–10 month mark, the difference between my eyes improved, but I still experienced persistent issues with my left eye, including reduced clarity and eye fatigue after prolonged screen time.- At 11 months, a visit to my regular ophthalmologist revealed that both eyes were overcorrected, with some residual astigmatism. My post-op prescription was R -2.25 -0.75 / L -3.0 -0.5, but my current prescription is R +0.25 -0.75 / L +0.75 -0.5. It seems the astigmatism was not corrected, and I may need reading glasses in the near future due to the overcorrection.Overall Impression:While my quality of life has improved—I no longer rely on glasses or contact lenses—I had expected near-perfect results, given the clinic's reputation and the premium cost of over £5k. Unfortunately, the lingering vision issues fell short of those expectations.
Response from the owner: Dear Elena,Thank you for taking the time to leave us such a candid and comprehensive review of your experience, we really appreciate all feedback from our patients. We are glad to hear that you found the process to be smooth and well-organised, and that you found Professor Reinstein to be so caring and attentive. Occasionally patients do require an enhancement procedure in order to adjust the initial treatment - we can see that you are booked in to return to us for a review and we look forward to continuing to monitor and assess your vision moving forwards.Best wishes,London Vision Clinic
Thoroughly recommended. All the staff are fantastic - very welcoming and attentive in reception, calmly knowledgeable and reassuring in the diagnosis phase, and very professional in the operation itself. I felt in good hands throughout. And importantly, I am very pleased with the results - still in the post operative phase so likely not quite there yet, but I no longer need any glasses at all.
Response from the owner: Dear Rich,Thank you for leaving us a 5 star review! We are so glad to hear that you found our staff to be welcoming, attentive, knowledgeable and reassuring, and that you felt in good hands throughout your journey with us. It is wonderful to hear of your happiness with the results of your treatment and we are very grateful for the recommendation of our clinic! We look forward to continuing to monitor your vision post-operatively.Best wishes,London Vision Clinic
I cannot recommend London Vision Clinic highly enough. From start to finish, the entire experience was seamless, professional, and truly life-changing. I had laser eye surgery, and the results have exceeded all my expectations.What stood out the most was the incredible professionalism and integrity of the entire team. They made me feel completely at ease every step of the way. My surgeon, Glen, was phenomenal. His expertise and meticulous approach were evident from the first consultation, and I knew I was in the safest hands. The surgery itself was quick, efficient, and carried out with the utmost care.A special mention also goes to Amir, the optometrist, whose attention to detail and ability to explain every aspect of the process was outstanding. He took the time to answer all my questions, and his reassuring demeanor made the entire journey stress-free.The team at London Vision Clinic are not just professionals; they are passionate about what they do and genuinely care about their patients. The level of care, precision, and expertise I experienced here is unmatched. If you’re considering laser eye surgery, this is the place to go.Thank you, Glen, Amir, and the whole team for transforming my vision.
Response from the owner: Hi there,Thank you for taking the time to leave us such a comprehensive and candid review of your experience, we really appreciate it! We are so glad to hear that you found everything to be seamless and professional, and that we were able to exceed your expectations. We are pleased to hear that you felt at ease and in safe hands during your time with us, and that we were able to provide a stress-free experience for you. We are very grateful for the recommendation of our clinic and we shall be sure to pass on your incredibly kind comments to Glenn, Amir and the team!Best wishes,London Vision Clinic
I cannot recommend London vision clinic enough!IMy experience with the London vision clinic has been the best treatment I could have imagined!I was treated with such kindness and respect from the start ,with any fears being addressed one to one by my patient co-ordination. I was able to call her ,or email her with any fears or concerns throughout the whole process and felt completely supported.The setting The London vision clinic sits in is a beautiful,clean and comfortable large clinic in Harley street and as soon as I walked in I felt at ease and in good hands.Prior to choosing London vision clinic,I did a lot of research on different places and now I can see why the London vision clinic was rated the best of the best-because they are!I was taken through the whole process feeling one hundred percent safe and confident and had extensive testing done by the surgery before they would even agree to do my procedure.They told me things about my eyes that my own optitons had never even told me!The whole process was smooth and planned out to fit my schedule.Instructions were very clear and I was never once pressured into making decisions,being reminded If needed I could withdraw from the surgery at any point.Thankfully I went through with it!The surgery itself was the quickest and easiest procedure I’ve ever had.My surgeon Dr Patel made me feel comfortable upon our first meeting and on the day he made my experience calm and even enjoyable!He personally checked in with me over text ,that evening and having that one on one contact and patient care with him was incredible!Regarding my eyesight I could see better straight away!However the next day I was completely able to walk around London and had a appointment with dr Patel who was very happy with my healing.However,I felt that if things had not gone completely to plan I would have been in incredible hands and so I was not at all worried!After six weeks I went for a examination and appointment that signified my eyes had completely healed and I was told unless I wanted to request to see a Dr myself ,I would not have to for another year!I now have perfect vision!It’s now coming up to 5 months and apart from initial dryness that only lasted 3 weeks ,and was treated with drops ,my eyesight has (touch wood )been perfect!I had no negative side effects whatsoever and couldn’t have had a smoother experience!However,I am in no doubt that if I had any issues ,the London VIsion clinic would be there to assist me with top care!Eyes are such a vital thing in our lives and I am so thankful I chose to have Smile surgery with London vision clinic!Since,I now have friends that have booked in for eye procedures ,purely from the endless praise I have given the clinic!Thank you so much ,especially to Olivia and Dr Darshak Patel who have forever changed my life for the better!Belinda Cieslak stokes
Response from the owner: Dear Belinda,Wow, thank you for taking the time to leave us such a wonderfully comprehensive review of your experience, we really appreciate it! We are so glad to hear that you felt you were treated with kindness and respect throughout your journey with us, and that we were able to address any fears that you had. We pride ourselves on our thorough and extensive testing to ascertain the best treatment plan for each patient, and we are so pleased to hear that you had a smooth and comfortable experience on the day of your procedure. It is fantastic to hear of your happiness with the results of your treatment and we shall be sure to pass on your kind words to Olivia, Mr Patel and the team. Thank you for the recommendation!Best wishes,London Vision Clinic
Excellent service and customer care.
Response from the owner: Dear Leon,Thank you for taking the time to leave us a 5 star review, we really appreciate it! We are so glad to hear that you received such excellent service and care from our team and we hope you are enjoying your improved vision!Best wishes,London Vision Clinic
I booked a consultation at LVC after hearing about them from a friend, who was very happy with his experience. After an initial phone call with Kate, I was considered a suitable candidate for Presbyond surgery. My initial consultation was with Sharon who was professional, approachable and explained all of the options. My next appointment was with Darshak, who explained the benefits and risks of different options and made sure I was happy with my choice. Surgery with Darshak followed a week later and the whole team made me feel relaxed, comfortable and explained what to expect. I’ve since had a couple of follow ups with Sharon and all is on track. I really like that I’ve been provided with Darshak’s number and am free to contact him with any queries and concerns during the 12 months after surgery. The whole experience has been professional, welcoming and the entire team put me at my ease from the very first phone call.
Response from the owner: Dear Rob,Thank you for taking the time to leave us such a positive and comprehensive review! We pride ourselves on our thorough screening process and we are glad to hear that you felt everything had been clearly explained to you. It is wonderful to hear that you felt relaxed and comfortable on the day of your treatment, and that you found our team to be professional and welcoming throughout your journey with us. We shall be sure to pass on your kind feedback and we hope you're enjoying your improved vision!Best wishes,London Vision Clinic
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