The next best thing to first-hand experience is the experience of others.
Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.
Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.
Patient Video Reviews
We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.
Excellent service and customer care.
I booked a consultation at LVC after hearing about them from a friend, who was very happy with his experience. After an initial phone call with Kate, I was considered a suitable candidate for Presbyond surgery. My initial consultation was with Sharon who was professional, approachable and explained all of the options. My next appointment was with Darshak, who explained the benefits and risks of different options and made sure I was happy with my choice. Surgery with Darshak followed a week later and the whole team made me feel relaxed, comfortable and explained what to expect. I’ve since had a couple of follow ups with Sharon and all is on track. I really like that I’ve been provided with Darshak’s number and am free to contact him with any queries and concerns during the 12 months after surgery. The whole experience has been professional, welcoming and the entire team put me at my ease from the very first phone call.
Response from the owner: Dear Rob,Thank you for taking the time to leave us such a positive and comprehensive review! We pride ourselves on our thorough screening process and we are glad to hear that you felt everything had been clearly explained to you. It is wonderful to hear that you felt relaxed and comfortable on the day of your treatment, and that you found our team to be professional and welcoming throughout your journey with us. We shall be sure to pass on your kind feedback and we hope you're enjoying your improved vision!Best wishes,London Vision Clinic
I came into this with real trepidation especially with a starting prescription +8.0, the care and results I have experienced are beyond my expectations. Mr Patel and all clinic staff are kind and professional, go and find out for yourself, you won’t be disappointed! Thank you all !!!
Response from the owner: Dear Jane,Thank you for leaving us a 5 star review! We are so pleased to hear that we exceeded your expectations, and that you found our staff to be kind and professional. We shall be sure to pass on your kind words to Mr Patel and the team!Best wishes,London Vision Clinic
Phenomenal experience. I have needed glasses since I was 11 and now I have 20/20 vision. I wish I had done this years ago. The most easy, calm procedure, I felt completely at ease and had completely faith in the team at LoVC. I recommend this to everyone!
Response from the owner: Dear Joanna,Thank you for leaving us such a fantastic review! We're so glad to hear that you had a such a positive experience on the day of your treatment and that we were able to make you feel totally at ease. We are very grateful for the recommendation of our clinic and we hope you are enjoying your improved vision!Best wishes,London Vision Clinic
16 years following my original surgery I am delighted with my blended vision enhancement treatment. It is brilliant to be able to read up close again. Being back on the young person default iPhone screen settings is definitely good for the middle aged image! Well done Prof Dan and his superb team.
Response from the owner: Dear Raphael,Thank you for taking the time to leave us a 5 star review, we really appreciate it! It is wonderful to hear of your happiness with the results of your treatment and the positive impact it has had on your daily life. We shall be sure to pass on your kind comments to Prof Dan and the team!Best wishes,London Vision Clinic
All the staff at the London Vision Clinic are polite, friendly and professional. The post-op process is thorough and comprehensive, with everything being carefully explained.
Response from the owner: Dear Chris,Thank you for taking the time to leave us a 5 star review! We are so glad to hear that you found our team to be polite, friendly and professional, and that you felt everything was explained clearly to you.We hope you are enjoying your improved vision!Best wishes,London Vision Clinic
I had SMILE eye surgery about a month ago and couldn't be happier with the results. The entire process, from the initial appointment to the surgery itself, was smooth and well-organised. The clinic staff were very polite and accommodating throughout. I cannot praise the surgeon Dan enough, he was simply amazing. I'm very pleased with the service and so glad I chose London Vision Clinic.
Response from the owner: Dear Altynai,Thank you for leaving us a 5 star review, we are most grateful! We are so glad to hear that you found everything to be smooth and well-organised throughout your journey with us and that our staff were polite and accommodating. We really appreciate you taking the time to share your happiness with the results of your treatment and we shall be sure to pass on your wonderful feedback to Professor Dan and the team!Best wishes,London Vision Clinic
I’m absolutely delighted with the outcome of the “blended vision” correction, especially the unexpected new ability of my amblyopic eye to provide useful reading of restaurant menus etc.The care throughout and attention to detail in communications was exceptional.
Response from the owner: Dear Ian,Thank you for taking the time to leave us a 5 star review, we really appreciate it! We are so glad to hear that you found our communication and care to be exceptional and it is wonderful to hear of the positive impact the treatment has had on your daily life. We shall be sure to pass on your very kind comments to the team!Best wishes,London Vision Clinic
London Vision Clinic got me out of my glasses! I'd just turned 60 and was fed up with needing to wear both reading and long distance glasses - and now I don't need either! The whole process has gone very smoothly, and the team at LVC have been brilliant. Jonathan Selby
Response from the owner: Dear Jonathan,Thank you for leaving us a 5 star review, we really appreciate it! We are so glad to hear that you had such a positive experience throughout your journey with us and we hope you are enjoying your improved vision!Best wishes,London Vision Clinic
Thank you to all the team at London vision clinic. From the moment you walk through the door, you experience five star professionalism and care. I am so glad I made the decision to use LVC. I am so happy with the result of my surgery. Thank you Mr Glenn Carp. I would highly recommend anyone looking to transform their vision to contact LVC without hesitation.
Response from the owner: Hi there,Thank you for taking the time to leave us such a fantastic review! We are so glad to hear that you experienced five star professionalism and care from our staff, and it is wonderful to hear of your happiness with the results of your treatment. We are very grateful for the recommendation and we shall be sure to pass on your kind words to Mr Carp and the team!Best wishes,London Vision Clinic
