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The next best thing to first-hand experience is the experience of others.

Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.

Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.

Patient Video Reviews

We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.

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Excellent
London Vision Clinic
Based on 920 reviews
outstanding service and expertise. I felt in incredibly safe hands.
The team were amazing and the process itself was smooth and painless. Within a few hours of the procedure, I was able to read and write messages on my smart phone without the need of spectacles. If you are considering correcting your vision, I highly recommend the LVC. Thanks
Response from the owner:Hi there, Thank you for taking the time to leave us such a positive review! We are so pleased to hear that you had such a smooth experience with us and we are very grateful for the recommendation of our clinic. We shall be sure to pass on your kind words to the team and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
I had an excellent experience at the London Vision Clinic - I was quite anxious about getting laser eye surgery (I had SMILE) and am so glad that I chose to come here. The support team are super responsive and helpful while the surgical team including Prof. Reinstein were equally brilliant - they explained every step of the process and answered all of my questions. 2 and a half months on and I’m still very pleased with the results!
Response from the owner:Dear Joe, Thank you for taking the time to leave us such a wonderful review, we really appreciate it! We are so glad to hear that you found our team to be responsive and helpful, and that Prof Reinstein was able to answer any queries you had. It is wonderful to hear of your happiness with the results of your treatment and we shall be sure to pass on your fantastic feedback to the team! Best wishes, London Vision Clinic
I had my surgery with Dan Reinstein in the spring of 2016, now, over 9 years later, my vision remains clear and sharp with both the near and far sight continuing to surpass the expectations that I had going into the operation. I have zero need for glasses for reading, working with tools, driving, riding my motorcycle or playing sports whilst my meagre cricket batting average actually improved !!
I still have my eye health checked every couple of years and the optometrist often remarks that they would not have noticed the residual operating scars if I hadn't told them that I had had surgery.
It sounds trite, but these guys really did change my life.
Response from the owner:Dear Max, Wow, thank you for taking the time to leave us such a comprehensive and candid review of your experience! It is wonderful to hear of the positive impact the treatment has had on your daily life over 9 years later, and we shall be sure to pass on your incredibly kind comments to the team. They will be over the moon to hear your feedback and we are grateful to you for taking the time to share this, which we're sure will be helpful to others considering treatment! Best wishes, London Vision Clinic
Amazing place. I had a procedure almost two years ago and the support they provided was incredible. Answered all questions and concerns I had and had regular checkups post procedure. Would recommend to anyone.
Response from the owner:Dear Remy, Thank you for taking the time to leave us a 5 star review, we are most grateful! We are so glad to hear that you felt supported throughout your journey with us, and that we were able to answer any questions or concerns you had. We really appreciate the recommendation of our clinic and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
Had the best experience at the London Vision Clinic. From my initial appointment to surgery to my 1 month check up I received the most outstanding treatment from all the team. Special mention to my optometrist Amir for his kind and lovely manner and my surgeon Mr Carp for his expertise and constant reassurance. Would totally recommend everyone who wears glasses to have it done and have a life free of glasses or contact lenses! 5 stars service!
Response from the owner:Dear Montse, Thank you for leaving us such a wonderful review! We are so pleased to hear that you received such outstanding treatment from our team and that you found your Optometrist and surgeon so kind and reassuring. We are most grateful for the recommendation of our services and we will be sure to pass on your lovely comments to Amir, Mr Carp and the team! Best wishes, London Vision Clinic
Brilliant care from start to finish. London Vision Clinic have thought of everything and I felt incredibly supported throughout the entire process. Cannot thank the team enough!
Response from the owner:Dear Izzy, Thank you for leaving us a 5 star review! We are so glad to hear that you felt supported throughout your time with us and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
Best decision I ever made! I had my eyes corrected for long and short and now have 20/20 vision. The care at LVC was exceptional. Glenn, the surgeon, was so calm and supportive throughout. The surgery doesn’t hurt at all (I felt nothing) and is over in minutes. I got a cab home alone afterwards and was back at work next day. It takes a while for your eyes to adjust to the new sight, bit blurry at first, but every day it improves. Trust the process. After care is also straightforward, with regular eye check ups with Nabila and you can call if you are concerned about anything.
Response from the owner:Hi there, Thank you for taking the time to leave us such a wonderful review! We are glad to hear that you received such exceptional care from our team, and that you found your surgeon, Glenn, to be so calm and supportive throughout your journey with us. We are very grateful for the candid nature of your review, which will surely help others who are considering treatment. We will be sure to pass on your great feedback to Nabila, Glenn and the team, and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic
Excellent communication and support from start to finish. I have worn glasses since I was 11 - a full 22 years to date! Really affected my confidence and my sports performance. I had been struggling with contact lenses for a couple of years now as they dried my eyes. I decided to have laser eye surgery, and found the LVC as the leading clinic in SMILE. I preferred SMILE to LASIK due to its lower complication rates and lower risk of dry eye. My testing appointment lasted about 2 hours and was extremely thorough and the feedback clear. I then needed to condense my appointments around the time of surgery into one week as I had to travel into London, and the team facilitated this. My pre-op with Mr Carp was excellent - lovely rapport, really put me at ease, clarified my queries and made me feel more confident about the procedure. The day of the procedure was seamless - arrived at 9.20 am, saw the nurse in a private room to discuss post-op care, she applied antibiotic and anaesthetic drops and at around 10 am I was greeted in the operating theatre by Mr Carp and his team. He was reassuring and communicative throughout, and I was done within 10 min. He checked the surface of my corneas on the microscope and then led me to a recovery room where my partner was waiting for me. One of the team applied further drops, a taxi was organised and I was taken to our hotel, where I rested with my eyes closed, having regular drops as instructed, for a few hours. I had my first post-op appointment with Mr Carp the following day, which was once again reassuring. I could already see a lot better. I went home and over the course of 2-3 weeks my eyesight completely normalised. I had a 3 week check with the optometrist yesterday, which was super positive, and took more drops home. I was so nervous ahead of the procedure - had I known it would have been this easy, I would have done it a long time ago!
Response from the owner:Dear Cristiana, Wow, thank you for taking the time to leave us such a detailed review of your experience, we are so grateful! We pride ourselves on our thorough pre-screening assessments, and we are so pleased to hear that Mr Carp was able to put you at ease and reassure you throughout your treatment journey. We appreciate your outlining the steps on the day of treatment, as this will be surely be very helpful to others considering the procedure. It is wonderful to hear of your happiness with the results of your treatment and we shall be sure to pass on your fantastic feedback to Mr Carp and the team! Best wishes, London Vision Clinic
If you're reading this, you're probably going through the same internal debate I had just over a year ago: Should I do it? What if something goes wrong? Some reviews are positive, but some are negative…

Here’s the best advice I can offer: don’t cut corners when it comes to your eyes. Yes, there are cheaper options out there - but ask yourself, do you really want to bargain-hunt for Laser Eye Surgery?

I went to a budget provider for an initial assessment, and the red flags were enough to send me straight into the professional, reassuring care of the London Vision Clinic.

Despite living in Cornwall, I was more than willing to travel and pay a bit extra because I knew I’d be in the best hands in the country.

The results? 20/20 vision and no lasting side effects. That’s not to say there weren’t any side effects initially. But I followed the aftercare instructions, used the eye drops, stayed patient, and within 1–3 months (the time flew by), everything settled. One year on, my eyes are perfect.

If you're on the fence, like I was, consider this: if the outcome isn’t ideal, will you be able to live with the fact that you chose the cheaper option? I knew I couldn’t. When you invest in the best, you minimise your regrets.

Every patient’s experience will differ, but what stood out at London Vision Clinic was the honest consultation with a surgeon who clearly explained the risks and genuinely cared about my wellbeing. Other clinics I visited were alarmingly dismissive - waving away concerns and acting as if complications were a non-issue. That was a huge red flag.

In short: take your time and ask questions, but don’t compromise on quality when it comes to your vision.
Response from the owner:Dear Tristan, Thank you for taking the time to leave us such a candid and comprehensive review, we really appreciate it! We pride ourselves on our transparent and honest assessments, and we are so glad that you travelled so far to see us. You're absolutely right that it is not worth cutting corners with something as important as your eyes! We're sure that your extensive review will be helpful to others who are considering treatment, and we hope you are enjoying your improved vision! Best wishes, London Vision Clinic