Making Up Your Mind: Can I Speak to Someone Who Has Had Laser Eye Surgery?
With the rise of capitalism, advertisements and the spin of pushy salespeople have been significant influencers in our decision to buy certain products or use certain services. In fact, the advertising industry has become a multi-billion-pound sector in its own right. However, there is one influence that remains as strong as ever: word of mouth – that is, personal recommendations based on the experiences of others.
Today, it is still common for people to delay a purchase until they have heard what other people have had to say about it. Whether it’s moving to a new area, booking a holiday, or even going ahead with Laser Eye Surgery. Don’t get us wrong, advertising campaigns and spin doctors are still hugely influential, but friends, family, and even strangers on the internet can often have even more of an impact.
This is good news when it comes to decisions as important as whether or not to go ahead with a surgical procedure. For example, in the Laser Eye Surgery field, quality can still vary massively between clinics due to things such as surgeon experience and the availability of the latest technology. Unfortunately, questionable, and often deceiving, marketing tactics from some providers can make it difficult to tell between them. But yet again, recommendations, testimonials, and reviews can help prospective patients to make a truly informed decision.
It stands to reason then, that many people considering Laser Eye Surgery first want to learn from the experiences of others. Of course, you can ask your prospective clinic to see their testimonials, but ideally, you will be able to find out for yourself through independent reviews on sites like Trustpilot and Google.
So, let’s take a look at a few ways in which you can discover more about the experiences and thoughts of patients who’ve previously undergone Laser Eye Surgery.
Independent Review Websites
Independent review websites like Trustpilot have become crucial in maintaining transparency in consumer sectors. Started in Denmark in 2007, Trustpilot now publishes more than 500,000 reviews every month and now operates in 65 countries. It relies on a huge community of readers who regularly update company pages on the site with reviews of their products and services.
Trustpilot asks reviewers to leave a rating out of five alongside a description of their experience. In its more than 15-year history, the website has become the most used independent review website and is considered a key tool for determining the trustworthiness of businesses around the world.
Visit the London Vision Clinic Trustpilot page to see hundreds of our past patient reviews!
Google Reviews
Google is the world’s largest and most successful search engine. It is estimated that Google processes around 8.5 billion search queries every single day. However, it has also become an important tool for consumers to determine the quality and trustworthiness of a product or service.
Google reviews can be left by anyone with a Google account. They can be accessed through a search for a specific business or if the company concerned happens to offer sought-after services in a specific search area. For example, if you search ‘Laser Eye Surgery clinic, Harley Street’, you’ll notice the London Vision Clinic will appear (alongside our hundreds of positive reviews!).
Again, you can easily scroll through London Vision Clinic’s Google reviews page to learn more!
The Clinic’s Own Collected Testimonials
In addition to independent review sources, it is also still common for clinics to personally ask their patients for an honest review concerning their experience of the process and procedure. This can be helpful as it can provide you with the views of patients who otherwise wouldn’t have left a review. Moreover, these reviews can often provide more specific information that more closely relate to your own prescription, refractive error, or preferred treatment.
However, we advise that this shouldn’t be the only source of reviews. That’s because the clinic has more say over which patients it asks for reviews, as well as the ones it chooses to publish. Therefore, we recommend that a clinic’s own collected reviews should be considered alongside those of independent websites like Trustpilot to gain an unbiased view.
At the London Vision Clinic, we make many of our reviews, including those collected by ourselves alongside independent reviews, on our Testimonials page.
Speak to a patient who has had treatment at the clinic
At London Vision Clinic, we know how helpful it can be to speak directly with someone who has been through the Laser Eye Surgery process. That’s why we ask all our clients if they would be happy to share their experiences with other patients considering treatment.
If you’re interested in speaking to a patient who has had treatment for a prescription similar to your own, our Patient Care Coordinators can help find the best match for you! And if you still have questions related to our treatments, you can take a look at our extensive resources, including our FAQs that cover the most common questions we receive from our patients.
If you’d like to learn more about the treatments available at London Vision Clinic or our results and statistics, get in touch with one of our friendly clinic coordinators today! Alternatively, to find out if you could be suitable for Laser Eye Surgery, Book a Consultation at our Harley Street clinic.