The next best thing to first-hand experience is the experience of others.
Reviews and testimonials are everywhere. However, it’s important to be cautious when reading testimonials and know that the Laser Eye Surgery experiences may not necessarily reflect your own. Furthermore, if you’re looking to gain a well-rounded and balanced opinion, patient comments published on a clinic’s website can only go so far. We strongly recommend that you read fully independent reviews, such as Google reviews or Trustpilot to find out what our patients have to say about the clinic.
Of course, patient reviews are subjective and are not evidence-based. For outcomes statistics, we recommend you examine quantified Laser Eye Surgery results.
Patient Video Reviews
We also have a fair few folks who have created short video diaries that you may want to watch. There are too many to list here so we created a YouTube box set of the top 25 patient videos.
Following my daughter's laser surgery by Prof Reinstein in late 2023, I contacted him in 2024 with the view to assess my suitability for the same treatment. It was then discovered I had onset of cataracts and the script changed immediately to lens replacement instead.
From the helpful reception staff to nurses, patient care personnel, optometrist (Sharon) and my eye surgeon Darshak Patel, I was taken on a seamless journey of medical care that was ultra efficient, with great attention to detail, surgical expertise and a very high degree of re-assurance throughout.
I could not be in better hands.
Thiew Tan
Surrey
From the helpful reception staff to nurses, patient care personnel, optometrist (Sharon) and my eye surgeon Darshak Patel, I was taken on a seamless journey of medical care that was ultra efficient, with great attention to detail, surgical expertise and a very high degree of re-assurance throughout.
I could not be in better hands.
Thiew Tan
Surrey
I recently had SMILE surgery here, and the experience has been amazing. The team was incredibly kind, and I underwent numerous tests before my consultation with the surgeon. Glenn, my surgeon, guided me through the procedure on the day of surgery, keeping me informed every step of the way. The whole process took just few minutes, and I'm thrilled with my vision!
Response from the owner:Dear Preethi, Thank you for taking the time to leave us a review, your feedback really means a lot to us! We are glad to hear that you found our staff to be so kind, and that you felt fully informed throughout your journey with us. It is wonderful to hear that you had such an amazing experience and we are very grateful to you for sharing your happiness with the results of your treatment. We shall be sure to pass on your lovely comments to Glenn and the team! Best wishes, London Vision Clinic
My wife and I were recommend to LVC and we have been delighted with both the care and treatment we received, communication was excellent throughout, I underwent bilateral cataract surgery and my wife had blended laser surgery.
For me it is the first time in 66 years that I have not needed to wear glasses, it takes some getting used to, although I’ve stopped reaching for them when I get up in the morning!!
I’ve been lucky in that I have not experienced any halos or starburst effects when driving at night even with modern LED driving lights on cars that are very bright.
I couldn’t recommended LVC enough, the staff are friendly and helpful.
For me it is the first time in 66 years that I have not needed to wear glasses, it takes some getting used to, although I’ve stopped reaching for them when I get up in the morning!!
I’ve been lucky in that I have not experienced any halos or starburst effects when driving at night even with modern LED driving lights on cars that are very bright.
I couldn’t recommended LVC enough, the staff are friendly and helpful.
Response from the owner:Dear Philip, Thank you for taking the time to leave us such a fantastic review! We are so glad to hear that you found our staff to be friendly, helpful and communicative. It is wonderful to hear of the daily impact the treatments have had for both you and your wife, and we are very grateful for the recommendation of our clinic. We shall be sure to pass on your lovely feedback to the team! Best wishes, London Vision Clinic
Had a very good experience at the London vision clinic. Staff were all very polite and helpful. The surgeon and optometrist gave me a very good idea of what they could do to help me improve my vision and today after having ICL surgery about 3 weeks ago, I can say that I'm very happy with the results. The surgery itself was painless and the results were instant. I could see better straight away. My eyes were blurry and a bit sensitive to light right after surgery but I could see the improvement straight away. Today I can see clearly and am happy with the experience. I would recommend to anyone wanting to improve their vision.
Response from the owner:Dear Liam, Thank you for taking the time to leave us such a candid and comprehensive review of your experience! We are so glad to hear that your found our staff to be polite and helpful, and it is great to hear that you had such a positive experience on the day of your treatment. We are very grateful for the recommendation of our clinic and we shall be sure to pass on your wonderful feedback to our the team! Best wishes, London Vision Clinic
I have nothing but good things to say about the London Vision Clinic. From the lovely people at the front desk all the way up to the Professor, they have been fantastic! They are very caring and make you feel comfortable and reassured after every step of the operation on your eyes. I can now wear my designer sunglasses without the need of contact lenses! Thank you all at London Vision Clinic.
Response from the owner:Dear Akhtar, Thank you for leaving us such a wonderful review! We are so glad to hear that you found our staff to be so caring, and that you felt comfortable and reassured throughout your journey with us. It is lovely to hear of the positive impact the treatment has had on your daily life and we shall be sure to pass on your kind words to the team! Best wishes, London Vision Clinic
Having had LVC recommended by a family member I was told what to expect and they haven't disappointed. The reception team have been great, the surgery went well albeit I need a slight correction but this has been monitored by the lovely Sharon who has filled my follow up visits with lots of laughter. Overall 1 million percent recommended
Response from the owner:Dear Peter, Thank you for taking the time to leave us such a wonderful review! We are so pleased to hear that you had such a positive experience with us and we are very grateful for the recommendation. We shall be sure to pass on your lovely feedback to Sharon and the team! Best wishes, London Vision Clinic
I had my surgery two years ago now, however I recently went on a trek in Patagonia, and was reminded of how grateful I am to have had this surgery. The experience at LVC was exceptional. Everyone I dealt with was supportive and empathetic, and the surgery and aftercare was second to none. I could not recommend it more. Thank you thank you thank you.
Response from the owner:Dear Lewis, Wow, thank you for taking the time to leave us such a fantastic review of your journey with us! We are so glad to hear that you found our team to be supportive and empathetic, and that you had such an exceptional experience with us. It is wonderful to hear of the impact the treatment has had on your recent travels and we are very grateful for the recommendation of our clinic. We shall be sure to pass on your wonderful feedback to the team! Best wishes, London Vision Clinic
Everything was great. They are so organized and on top of everything and the follow up was great.
I have been nervous about doing this surgery for 15 years and now I wish I did it sooner.
Highly recommend Dan and the team.
I have been nervous about doing this surgery for 15 years and now I wish I did it sooner.
Highly recommend Dan and the team.
Response from the owner:Hi there, Thank you for taking the time to leave us such a wonderful review! We are so pleased to hear that you found the team to be so organised and on top of things for you, and we are very grateful for the recommendation of our clinic. We hope you are enjoying your improved vision! Best wishes, London Vision Clinic
EXCELLENT! from start to finish.
Chelsea on reception is warm, empathetic, and welcoming—a real sweetheart.
Sharon, Darshak Patel (my consultant) and his nursing assistant are the dream team.
A very happy customer. Thank you!
Chelsea on reception is warm, empathetic, and welcoming—a real sweetheart.
Sharon, Darshak Patel (my consultant) and his nursing assistant are the dream team.
A very happy customer. Thank you!
Response from the owner:Dear Jules, Thank you for leaving us a 5 star review! We are so pleased to hear that you had such an excellent experience with us and it is wonderful to hear of your happiness. We shall be sure to pass on your very kind comments to Chelsea, Sharon, Darshak, and the nursing team! Best wishes, London Vision Clinic
I recently had my laser surgery at lvc, and would highly recommend anyone who is considering this option. I have a prescription of -5 for most of my life and it is such a life changing decision. The service and professionalism from everyone at lvc is outstanding, and they really care about you. The checks and screening they do on was thorough before, during and after the procedure. I don’t usually leave reviews but appreciate this is an important decision for everyone, so I’d just like to share experience from my perspective.
Response from the owner:Dear Stephanie, Thank you for leaving us such a positive review of your experience, we really appreciate it! We pride ourselves on our thorough assessments and we are so glad to hear that you received outstanding service and professionalism from our team. We are very grateful to you for taking the time to recommend our clinic to others and we shall be sure to pass on your wonderful feedback to the team! Best wishes, London Vision Clinic
